Customer Service and Support
We provide e-mail support with a guaranteed response time of 48 hours subject to not being available due to being away etc (but you will be informed as soon as you send an email if this is the case)
Peace of mind attained by subscribing to our support services - we charge £7.50 a month for ongoing unlimited support - this means we will adjust and personalise your program when you want and provide you with all updates free of charge. Guaranteed to update at least twice a year. Say you'd like to add an extra facility to your program. If you are subscribed this is done free of charge within a time-frame our designer will provide you with.
Why is this a good price?
It gives you great peace of mind for your business. You will have our main & secondary software developers and excel experts on hand to help you when you need.
It gives us a needed income to be able to support your business and spend time constantly improving the products we offer.
Compared with other companies this is by far the cheapest on the web: ServiceCEO - minimum of £35 a month. iDispatch Software - $50 a month. Insightdirect - min of £50 amonth. With our support - even if you have purchased several liscenses you will only need ONE subscription for support services. The support is paid through paypal subscription and you can cancel at any time.
Clicking this button will take you to the secure paypal website to subscribe to our support - You will receive an email confirming your subscription with full contact details to how to receive both telephone and email support.
Our support is prompt, efficient and best of all secure as it gives you peace of mind and you can cancel it at any time. You will agree to debit the card registered to your paypal account once a month. Or if you do not have a paypal account, you can sign up for one for free or use a credit / debit card.
Please email us if you have any more questions about the support we provide.
Time & again the service and support we provided has been recognised by our customers as friendly, prompt and efficient.
From April 2007 you will receive a regular newslater giving latest user experiences and answers to common queries and problems.